This is a draft for the interface. It must be reviewed by a lawyer before real use.
1. Acceptance of terms
By creating an account or using Kèo (website and app), you agree to these terms and the Privacy Policy. You must be at least 16 years old; if you are under 18, you need the consent of a parent or guardian.
2. Accounts
- Each person may have only one account, using real information.
- You are responsible for keeping your password secret and for all activity on your account.
- We may suspend accounts that violate these terms after giving notice.
3. Code of conduct
You agree not to:
- Harass, insult or discriminate against other players.
- Post fake games, no-show without notice, or repeatedly cancel at the last minute.
- Use Kèo for advertising, selling or gambling.
- Collect other users' data with automated tools.
4. Results & rankings
- Results only count once all sides confirm, or they are finalized automatically after 48 hours.
- Falsifying results, fixing matches or using multiple accounts to farm rating will lead to results being voided, ratings being locked or accounts being suspended.
- We may adjust the rating formula; changes are announced before the season.
5. Court booking
Kèo is an intermediary platform connecting players with court owners. Prices, amenities and cancellation policies are set by court owners and shown before payment. Disputes about court quality are resolved between you and the court owner, with Kèo's assistance.
6. Payment
- Kèo currently charges no fees to players, court owners, tournament organizers or clubs. If this changes, Kèo will notify you in the app at least 30 days in advance and will not charge fees retroactively.
- Court fees, deposits, tournament entry fees and club membership fees are set by, and paid in full to, the court owner, organizers or club. Kèo only holds payments until after play time, through a licensed payment gateway.
- Refunds follow each court's or tournament's cancellation policy, shown before payment. If the court cancels or the tournament doesn't take place: 100% refund.
7. Safety while playing
Sports always carry a risk of injury. You are responsible for your own health and for judging whether a match's intensity suits you. Meet strangers in public places (courts listed on Kèo) and report suspicious behavior with the Report button.
8. User content
You keep the rights to the photos, reviews and messages you post, and grant Kèo the right to display them within the service. We may remove content that violates the law or these terms.
9. Limitation of liability
To the extent permitted by law, Kèo is not liable for the conduct of other players, injuries during play, or indirect damages arising from use of the service.
10. Changes & contact
If these terms change significantly, we will notify you in the app at least 7 days before the changes take effect. Send any questions via the Contact.
For how to behave on the court and in the community, see the Community standards.