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On timeArrive before start time and check in at the court. Running late? Let people know early.🤝
Keep your wordIf you join a game, show up. Can't make it? Drop out early so someone else can take your spot.🏸
Play fairRespect your opponents, teammates, referees and the court.✅
Be honestReport true scores and your real skill level. No rating manipulation.1. Be on time and keep your word
- If you join a game, show up. The whole group rents the court, splits the cost and waits for you. Bailing on a game is the worst offense on Kèo.
- Can't make it? Drop out early in “My games”. Dropping out early doesn't cost you reliability, and someone on the waitlist gets your spot.
- Running late? Say so in advance with the “Running late” button or in the game's group chat.
- Check in when you arrive (from 30 minutes before start time). Your check-in proves you were there if someone reports you as a no-show by mistake.
2. Play fair
- Respect your opponents, teammates, referees, court owners and court staff. No swearing, insults, threats or harassment, including in messages.
- Make honest in/out calls. If you disagree, give the point or replay it.
- Play safe and never try to hurt anyone. Be patient with beginners and help them out.
- Look after the court: no littering, wear proper shoes, and leave on time.
- Women's, men's and mixed games: respect the label the host chose.
3. Be honest about scores
- Report the real score. A match only counts once your opponent confirms it; if it's reported wrong, it doesn't count.
- Rate your own skill level realistically so you get matched with players at your level.
- Don't create multiple accounts or “farm” rating with fake matches against friends. The system automatically flags unusual repeat matches, matches from the same network and suspiciously fast confirmations, and sends them to admins for review.
4. Court fees and splitting costs
- Agree on the price before you play. The host should state the price per person or use the “Collect money” button.
- Pay your share on time and tap “Paid” after you transfer. The host confirms once they receive it.
- Kèo doesn't hold anyone's money: payments go straight from players to the host or court owner.
5. How reliability works
Every account has a reliability score, shown on your profile and when you request to join a game, so hosts can accept players with confidence.
| Action | Effect |
|---|---|
| Arrive on time, check in at the court | Keeps / raises reliability |
| Report running late before start time | −2 points |
| Late cancellation (less than 6 hours before start) | Points deducted, host notified |
| No-show without notice | −15 points, deposit forfeited if any |
| 3 no-shows in 30 days | Can't join games for 7 days |
Players reported as no-shows have 24 hours to respond. If you checked in at the court, you can't be reported as a no-show.
6. If you see someone breaking the rules
- Report a no-show right in the game or court booking (after start time).
- Report a wrong result when asked to confirm a match.
- Block anyone sending harassing messages from Messages.
- Serious violations (scams, harassment, threats): report them via the Contactpage. Admins may suspend the account.
7. What's not allowed
- Scamming people out of money or impersonating a court, coach, club or anyone else.
- Posting obscene, violent or discriminatory content, or advertising gambling or betting.
- Collecting other people's phone numbers or details to spam them or sell them.
These guidelines go together with the Terms of Use and Privacy Policy. Thanks for helping keep Kèo fun, clean and trustworthy. 🙌