For now you sign up and log in with email: Kèo sends a 6-digit verification code to your inbox, you enter it and you're done — no password needed. Logging in with phone number, Google, Apple and Zalo is coming later.
Go to Profile → Edit profile → Area. Note: your leaderboard area is set automatically from where you've played most in the last 30 days.
An account with at least 10 opponent-confirmed matches against at least 5 different opponents, and no current rating lock. Verified players get priority in suggestions.
Go to Settings → Account → Delete account. Your personal data is deleted within 30 days; past match results are anonymized so your opponents' ratings stay accurate. See the Privacy Policy.
It combines rating difference, distance, overlapping free time, whether you've played each other before, and reliability (punctuality, fair play).
A challenge goes to one specific player or team. An open game is shown to everyone suitable in the area — first to accept gets in.
Cancel 6+ hours before start: no problem. Late cancellations or no-shows cost reliability points; 3 times in 30 days locks you out of creating games for 7 days.
From 30 minutes before start, everyone taps "I'm here" in My games & schedule. 15 minutes after start time, players who checked in can tap "Report opponent no-show". Only players who didn't check in and didn't report running late are marked absent: they lose their deposit (which covers the court fee for those who came), lose 15 reliability points, and the match isn't rated. Tap "Find a replacement fast" to open a rescue game so nearby players can jump in. 3 no-shows in 30 days means you can't create or join games for 7 days.
You have 24 hours to respond from the notification. Our support team checks the check-in data, the court owner's confirmation and the game's messages. If the report was wrong, your reliability points and deposit are restored, and the person who reported you loses reliability.
You start at 100. No-show without notice −15, canceling within 6 hours of start −5, reporting running late −2, each on-time check-in +1 (up to +4). Based on the last 30 days. Your reliability shows on your profile and when you request to join a game.
The court owner taps "Canceled by court" with a reason. You get a 100% refund, nobody loses reliability, and Kèo suggests other courts free at the same time.
Groups can have up to 50 people; clubs have no member limit. Both are free.
Because your opponent's rating was much lower than yours, so a win was the "expected" result. Beating stronger players earns you more. See How ratings work.
Don't confirm it. Choose "Report wrong result" and enter the correct score. Our support team reviews it within 72 hours.
After 60 days without a rated match, you're temporarily hidden from the leaderboard. Play one match and you're back, with your rating unchanged.
You need 3 rounds of 18 holes for a provisional Handicap Index. Until then you can still play, and your rounds are still recorded.
No. Court prices are set by the court owner, same as at the front desk, and Kèo charges no service fee.
It depends on each court's policy, shown clearly before you pay. Usually it's a 100% refund if you cancel 24 hours ahead.
Whoever books the court pays upfront, and the app automatically sends split payment requests to the other players via QR code.
Our support team replies during working hours, 8:00–22:00 every day.